Terms & Conditions – For Experiencing our Products
- 100 percent advance payment required to confirm the booking.
- Bookings are non-cancellable. Any advances will not be refunded. No refunds against cancellations.
- The dinner timings are fixed.If arrives late, the dinner will end as per the stipulated time. If a guest does not come within 30 minutes of the booking time, management reserves the right to cancel the reservation without any refund and prior notification.
- All our theme rooms are Non smoking, if found guilty will be penalised.
- Drugs, smoking are not allowed anywhere in our premises. If found guilty, the hotel reserves the right to take legal action and will ask you to checkout immediately without refunds.
- We prepare fresh food and maintain proper hygiene (In case of any health issue with food, our total liability is limited to the food cost which is 500 per person) in the entire booking value.
- Outside food items/drinks are not allowed. Leftover food will not be packed.
- Our decorations are as shown in pictures. However, creativity is limitless and we can decorate differently also as per our Imagination at times. (Photographs are mere depiction of rough idea of the concept)
- Outside photographers are not allowed in the premises without our consent.
- We click the photos of the guest and publish them on our social media as per our photo policy sent to each guest before making the booking. We are not responsible for any claim against this.
- In case of rain, the experience will be shifted to indoor setup as per availability. No refund/adjustment will be made. Add-ons booked for Rooftop may not be placed in alternative concept in case of rain and no refund will be made even for them
- Food is a subjective matter of individual taste & preferences and no compensation or refund will be made on that ground.
- Movie screening in rooms depends on a lot of technical aspects. You need to bring your own pen drive. If due to any technical reason, the movie cannot be played, there will be no refund. Phone will not connect with the projector.
- We need menu choice one day prior/same day by (8am) to make fresh food.
- Any damage to our property/articles/balloons will result in a penalty imposed by the hotel. You need to handover the place in the perfect manner as it was given.
- Rooftop is a natural environment and thus natural hazards at times (Insects, Mosquitoes, Dust, Heat, Wind, Cold etc.) cannot be avoided. We shall not be responsible for Natural factors / Natural calamities.
- Prices and Menu can change anytime. Extra people accompanying the bookers are strictly not allowed even for seeing the concept.
- Improper behaviour by guests will lead to leave the premises without any refunds.
- In case of any kind of dispute related to booking or service or food, our total maximum liability is limited to the price at which booking is done.
- In case of Natural calamities, we have no liability to refund booking amount or special claims.
- It is the responsibility of the guest to read and understand all the terms and conditions before making a booking.
- By using our site, you are accepting our Terms & Conditions.